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 There's Always a Way,

here are Links to your first step.

Emergency Assistance - ECDSS

460 Main Street

2nd floor Buffalo,NY 14202

Emergency Assistance

716-858-6265


Main Phone

716-858-8000

http://www2.erie.gov/socialservices/

Families in Transition - EPIC's Parenting Program

1000 Main Street

Buffalo, NY 14202

Registration Line

716-332-4128
Fax

716-332-4100


Compliances - Courts, Preventive Services

716-332-4127
Renee Perry

716-332-4180


Primary Services

Parenting Skills Classes, Court Ordered Parenting Programs

http://www.epicforchildren.org/

Topic Discussion Support Group - STMOTW

737 Delaware Avenue Suite101

Buffalo, NY 14202

Main Phone

716-984-8375

http://www.savethemichaels.org/


Primary Services

Drug Use Disorder Support Groups, Families/Friends of Individuals With an Alcohol Use Disorder Support Groups, Families/Friends of Individuals With a Drug Use Disorder Support Groups, Alcohol Use Disorder Support Groups, General Addictions/Substance Use Disorder Support Groups

Restoring Family Links - American Red Cross

786 Delaware Avenue

Buffalo, NY 14209

www.redcross.org/

ReconnectingFamilies

Main Phone - Buffalo Office

716-886-7500


Fax

716-878-2345
International Services Information

716-878-2371


Primary Services

Foreign Disaster Services, Missing Persons Location Assistance, Disaster Survivor Inquiries

Strengthening Families Program - ECCPASA

2253 Main Street

St. Mary's School for the Deaf

Buffalo, NY 14214

http://www.eccpasa.org/

 

Karen Oliver

716-831-2298


Mary Carroll

716-831-2298


Primary Services

Parenting Skills Classes


Description

Family-based education for communication, bonding, discipline and interaction.
Hours

Monday-Friday, 4:30pm-7:30pm.
Eligibility

Parents with children between the ages of 5-15.

Gateway Longview Behavioral Health Clinic

10 Symphony CircleBuffalo, NY 14201

http://www.gateway-longview.org

Central Intake

716-783-3100 x3221


Primary Services

Child and Adolescent Psychiatry, Adolescent/Youth Counseling, Anger Management, Juvenile Delinquency Diversion Counseling, Mental Health Screening, Infant and Early Childhood Mental Health, Child Abuse Counseling, Child Sexual Abuse Counseling, Counseling for Children Affected by Domestic Violence, Truancy Counseling, Psychiatric Medication Services

Transgender Health Initiative - Pride Center of WNY Inc

206 South Elmwood Avenue

Buffalo, NY 14201

http://www.pridecenterwny.org

WhoWereHereFor/TransgenderPeople

Main Phone

716-852-7743


Fax

716-541-0673

Primary Services

Specialized Information and Referral

OnTrack@BestSelf

430 Niagara Street

Buffalo, NY 14201

http://bestselfwny.org/

Program Director

716-566-6188 x413


Fax

716-551-0891

Primary Services

Psychiatric Case Management, Child and Adolescent Psychiatry, Adult Psychiatry

Positive People and Positive Families Program - VLP

438 Main Street 7th Floor

Buffalo, NY 14203

Nikole Winn

716-847-0662 x315

Fax

716-847-0307

http://www.ecbavlp.com/

 

Primary Services

Child Custody/Visitation Assistance, Child Support Assistance/Enforcement, Comprehensive Family Law Services, Eviction Prevention Legal Assistance, General Benefits Assistance, General Legal Aid, Legal Representation, Name Change Assistance, Unemployment Insurance Benefits Assistance, Bankruptcy Assistance, Will Preparation Assistance, Club Membership Discrimination Assistance, Customer Service Discrimination Assistance, Education Discrimination Assistance, Employment Discrimination Assistance, Health Care Discrimination Assistance, Housing Discrimination Assistance, Living Trust Preparation Assistance, Divorce Assistance, Advance Medical Directives, Ex-Offender Legal Assistance, Tenant Rights Information/Counseling

Resource Center for Patients and Families - Roswell Park Comprehensive Cancer Center

Elm & Carlton Streets

Main Hospital, 1st Floor

Buffalo, NY 14263

http://www.roswellpark.org/

Martha Hickey, Resource Center Coordinator

716-845-8659

 

Primary Services

Wigs, Specialized Information and Referral, Disease/Disability Information

 

Description

A cancer support, information & referral center.

Buffalo Home Visiting Program - Buffalo Prenatal Perinatal Network

625 Delaware Avenue Suite 410

Buffalo, NY 14202

http://www.bppn.org

Main Phone

716-884-6711 x240

 

Fax

716-884-7734

 

Michele Alley, Data Manager

716-884-6711 x201

 

Primary Services

Prenatal/Postnatal Home Visitation Programs

Parent Support Group - STMOW

737 Delaware Avenue Suite 216

Buffalo, NY 14209

www.savethemichaels.org

Main Phone

716-984-8375

 

Primary Services

Parent Support Groups, Families/Friends of Individuals With a Drug Use Disorder Support Groups, Families/Friends of Individuals With an Alcohol Use Disorder Support Groups

 

Description

Parent Support Group is for parents who have a child in recovery or in active addiction.

Community Parent & Child Bonding Program (CPCB) - Family Help Center

Family Help Center

60 Dingens Street

Buffalo, NY 14222

familyhelpcenter.net

CPCB Direct

716-436-6787

 

Family Help Center

716-822-0919

 

Primary Services

Child Development Classes, Developmental Screening, Parenting Skills Classes, Parent/Child Activity Groups, Home Based Parenting Education

Evergreen Health

206 South Elmwood Avenue

Buffalo, NY 14201

www.evergreenhs.org

Main Phone

716-847-2441

 

Primary Services

Nongovernmental Agency Departments

 

Description

Health Services

BestSelf Behavioral Health Inc - Homeless Services

1050 Niagara Street

Buffalo, NY 14213

http://bestselfwny.org/

Nadia Pizarro, Program Director

716-856-9711

 

Fax

716-856-5614

 

Central Intake

716-884-0888

 

Primary Services

Homeless Permanent Supportive Housing, Street Outreach Program

Niagara Falls, Williamsville, Lockport Sites

Healthy Families Niagara - Pinnacle Community Services

1522 Main Street

Niagara Falls, NY 14305

www.pinnaclecs.org

 

Main Phone

716-285-6984
Fax

716-285-0831


Primary Services

Prenatal/Postnatal Home Visitation Programs

Gay Straight Alliance Niagara

1522 Main StreetNiagara Falls, NY 14305www.glyswny.org

GLYS

716-855-0221


Primary Services

Gay Straight Alliances


Description

Provides a supportive environment for youth who are gay, bi, transgender, or questioning and their allies.

Offered by GLYS and Children & Families of Niagara.

Center for Elder Law & Justice - Niagara County Office
175 Walnut Street Suite 1
Lockport, NY 14094
elderjusticeny.org


Ilene Ruiz, Staff Paralegal
716-878-9287

 

Deaf Support Services - MHPC

140 Genesee Street

Lockport, NY 14094

http://wnyil.org/

Mental-Health-PEER-Connection

Jeanette Grimaldi, Facilitator

716-402-5508


Primary Services

Sign Language Instruction, Health/Disability Related Support Groups

LoveIsRespect

Hotline: 866-331-9474

Service Area: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, & Wyoming Counties

 

National Domestic Violence Hotline

Hotline: 800-799-7233

TTY: 800-787-3224

Service Area: United States

 

New York State Domestic & Sexual Violence Hotline

Hotline: 800-942-6906

Service Area: New York State

 

RESTORE Sexual Assault Services & Wyoming County Domestic Violence Project

Hotline: 800-527-1757

Service Area: Wyoming County

 

Salvation Army Domestic Violence Rape Crisis Program

Domestic Violence Rape Crisis Hotline: 800-252-8748

Service Area: Chautauqua County

 

Victim Services - Cattaraugus Community Action

24-Hour Crisis Hotline: 888-945-3970

Service Area: Cattaraugus County

Niagara County Veteran's Services

111 E Main St # 200

 Lockport, NY 14094

Phone: (716) 438-4090

 

http://www.niagaracounty.com/Departments/Veterans-Service-Agency

Veterans One-stop Center of

Western New York

1280 Main St floor 2

 Buffalo, NY 14209

Phone: (716) 898-0110

https://www.vocwny.org/

American Legion

655 New Rd

 Swormville NY 14051

Phone: (716) 688-9011

https://www.legion.org/

Veterans of Foreign Wars

216 E Center St

Medina, NY 14103

Phone: (585) 798-3618

https://www.vfw.org/

Batavia VA Medical Center

222 Richmond Ave

 Batavia, NY 14020

Phone: (585) 297-1000

https://www.buffalo.va.gov/locations/batavia.asp

American Legion

6525 Ward Rd

 Sanborn, NY 14132

Phone: (716) 731-4712

US Veterans Affairs Department

 AppleTree Business Park

2875 Union Rd

 Cheektowaga, NY 14227

Phone: (716) 681-1532

https://www.va.gov/

Veterans Outreach Center

 447 South Ave

 Rochester, NY 14620

Phone: (585) 546-1081

https://veteransoutreachcenter.org/

American Legion

9 Eckerson Ave

 Akron, NY 14001

Phone: (716) 542-4206

https://www.akronnylegion.org/

Disabled American Veterans

130 S Elmwood Ave #620,

Buffalo, NY 14202

Phone: (716) 857-3354

https://www.dav.org/

BryLin Outpatient Substance Use Disorder Clinic

531 Farber Lakes DriveSuite 202

Williamsville, NY 14221

https://www.brylin.com

Main Phone

716-633-1927


Primary Services

Court Ordered DUI Evaluations, Families/Friends of Individuals With an Alcohol Use Disorder Support Groups, Families/Friends of Individuals With a Drug Use Disorder Support Groups, Adolescent/Youth Counseling, Comprehensive Outpatient Drug Use Disorder Treatment, Relapse Prevention Programs, DUI Offender Programs

Niagara County - Department of Health

5467 Upper Mountain Road

Lockport, NY 14094

http://www.niagaracounty.com/health

Main Phone

716-439-7430


Administration

716-439-7435


Primary Services

County Government Departments/Offices

Children's Mental Health Program - Lockport - Catholic Charities

300 Bewley Building12 Market StreetLockport, NY 14095

http://www.ccwny.org

Main Phone

716-478-0315

Fax:716-478-0338

Intake

877-448-4466


Primary Services

Child and Adolescent Psychiatry, Child Guidance, Adolescent/Youth Counseling

Family & Children's Services of Niagara

41 Main St #202, Lockport, NY 14094

Phone: (716) 433-6019

https://www.pinnaclecs.org

Services Available

 

Passage House Domestic Violence Services

Passage House – A 15-bed confidential shelter for survivors of domestic violence and their children (24/7 access)

24-Hour Confidential DV Hotline 716-299-0909

Counseling and Support Groups – Free counseling for survivors of DV, both non-residentially and residentially

Community Advocacy Project – Community outreach providing intense advocacy to DV clients to link them with the services they feel will improve their safety, social and emotional well-being

Women as Defendants Group – For women who are abusive in intimate relationships (court mandated).

 

Parenting Services    

Healthy Families Niagara – In-Home visiting program for expecting parents and parents of newborns that provides education and support

Fatherhood Initiative – Parenting education and support for dads.

Group Services – Parenting workshops and other topic-related groups related to parenting.

Parent Empowerment Program (PEP)
– Referrals from Niagara County Department of Social Services
– Under contract to parents receiving mental health services through our CORE Program
– Community groups

Youth Services

Casey House – 12 bed, co-ed emergency shelter for homeless youth ages 12 – 17 (24/7 access).

24-Hour Hotline for Runaway / Homeless Youth  716-285-7125

The CRIB Maternity Group Home – For pregnant and/or parenting youth ages 16 to 21 who are homeless (maximum occupancy 10).

LEAP Transitional Services – For youth ages 16 to 21 – community-based services to help young adults become independent and self-sufficient including residential and educational assistance, counseling, job hunting/interviewing skills, assistance with social services and medical assistance.

The CORE Program

Care Management for Adults and Children – Helping individuals navigate, learn about services and get connected to the services they need to love in the community successfully and reach their goals.

Outreach Services – The outreach care manager can meet with individuals to assess their current needs and point them in the right direction.

Office Locations

Niagara Falls • 1522 Main Street • (716) 285-6984

Lockport • 57 Canal Street, Suite 102 • (716) 433-6019

Some Helpful Web Links

Substance Abuse and Mental Health Services Administration  www.samsa.gov

National Alliance on Mental Illness  www.nami.org

National Mental Health Association   www.nmha.org

Depression and Bipolar Support Alliance  www.dbsalliance.org

Mental Health America Screening

Tools  

www.mentalhealthamerica.net/mental-health-screening-tools

Domestic Violence Hotline - Pinnacle Community Services

24-Hour Domestic Hotline: 716-299-0909

Service Area: Niagara County

 

Domestic Violence Hotline - YWCA of Niagara

Hotline: 716-433-6716

Service Area: Niagara County

HOMELESS/RUNAWAY YOUTH HOTLINES

Compass House Shelter

Hotline: 716-886-0935

Service Area: Erie County

 

National Runaway Safeline

Safeline: 800-786-2929

Service Area: United State

Child Protective Services - ECDSS

Appletree Business Park 2875 Union Road, Suite 356

Cheektowaga, NY 14227

http://www2.erie.gov/socialservices/index.php?q=child-protective-services

NYS Child Abuse Hotline

800-342-3720

Helplines & Hotlines

 

MENTAL HEALTH, SUICIDE, & CRISIS INTERVENTION HOTLINES

 

24-Hour Crisis Services - Niagara County

Hotline: 716-285-3515

Service Area: Niagara County

 

AVOW - Aid To Victims or Witnesses Program

Toll-Free 24-Hour Hotline: 888-945-3970

Service Area: Allegany & Cattaraugus Counties

 

Care and Crisis Helpline

24-Hour Helpline: 585-283-5200

Service Area: Orleans & Genesee Counties

 

Crisis Hotline - Genesee County Mental Health Services

Crisis Hotline: 585-344-1421 (8:30am-5pm)

(After hours, call the Care + Crisis Helpline; see above)

Service Area: Genesee County

 

Crisis Services

24-Hour Hotline: 716-834-3131

Addiction Hotline: 716-831-7007

Service Area: Erie & Chautauqua Counties

 

Crisis Services Chautauqua

24-Hour Helpline: 800-724-0461

Kids’ Helpline:  877-543-7400

Service Area: Chautauqua County

 

Kids' Helpline - Crisis Services

Hotline for Children & Families: 716-834-1144

Toll Free Hotline: 877-543-7400

Service Area: Erie County

SUBSTANCE USE DISORDER HOTLINES

 

Addiction Open Access Hotline

Hotline: 716-831-7007

Service Area: Erie County

 

HOPEline - New York State Office of Alcohol and Substance Abuse

HOPEline: 877-846-7369

Service Area: New York State

 

Inpatient Chemical Dependency Program - UPMC Chautauqua WCA

Chemical Dependency Info Line & Intake: 716-664-8620

Service Area: Cattaraugus & Chautauqua Counties

 

Mental Health Peer Connection

Addict 2 Addict Hotline: 716-836-2726

Service Area: Erie County

 

Buffalo Sites
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